Last Updated: October 11, 2025

At M&M Services LTD, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website (mandm-services.net), services, or contact us. We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. By using our site or services, you consent to the practices described here.

Information We Collect

We collect personal data you provide directly, such as:

• Name, email, phone number, and company details via contact forms, emails, or calls.
• Billing and payment information for services like office supplies or construction projects.
• Technical data like IP address, browser type, and usage patterns from cookies and analytics.

We do not collect sensitive personal data unless required for compliance (e.g., health/safety certifications).

How We Use Your Information

Your data helps us:

• Respond to inquiries and provide quotes for services like electrical testing or property management.
• Process orders and manage projects, including logistics coordination.
• Improve our site and services through analytics.
• Send marketing updates (with opt-out options) about relevant offerings.

We retain data only as long as necessary for these purposes or legal requirements.

Legal Basis for Processing

We process data based on:

• Consent (e.g., marketing emails).
• Contract necessity (e.g., fulfilling service orders).
• Legitimate interests (e.g., site security, fraud prevention).
• Legal obligations (e.g., compliance reporting).

Sharing Your Information

We share data only when necessary:

• With trusted subcontractors (e.g., for construction works) under strict confidentiality.
• Service providers (e.g., email platforms, payment processors) bound by data protection agreements.
• Authorities if required by law.

We do not sell your data to third parties.

Data Security

We use industry-standard measures like encryption, access controls, and regular audits to protect your data. However, no system is fully secure, so we cannot guarantee absolute protection.

Your Rights

Under UK GDPR, you have rights to:

• Access, correct, or delete your data.
• Object to or restrict processing.
• Withdraw consent.
• Data portability.

Contact us to exercise these rights; we respond within one month.

Cookies and Tracking

Our site uses cookies for functionality, analytics (e.g., Google Analytics), and preferences. You can manage them via browser settings. For details, see our Cookie Policy [link if separate].

International Transfers

Data may be processed in the UK and EEA. For any transfers outside, we ensure equivalent protections.

Children’s Privacy

Our services are not directed at children under 16; we do not knowingly collect their data.

Changes to This Policy

We may update this policy; changes will be posted here with the update date. Continued use constitutes acceptance.

Contact Us

For privacy questions, email info@mandm-services.net or call 03330 165484. Our Data Protection Officer is available at the same contacts.

M&M Services LTD, 73 Thornbury Drive, Bradford, BD3 8JE.